tag:blogger.com,1999:blog-2634969979683449053.post134402587236526601..comments2024-03-29T09:40:44.840-04:00Comments on Granny Sue's News and Reviews: Thumbs Down to Nextel (Sprint)Granny Suehttp://www.blogger.com/profile/01129064020727041161noreply@blogger.comBlogger5125tag:blogger.com,1999:blog-2634969979683449053.post-60289528061141399902008-02-06T12:53:00.000-05:002008-02-06T12:53:00.000-05:00Other choices, yes, but any good choices? I've be...Other choices, yes, but any good choices? I've been dealing with the identity fraud situation for a year, and it seems the companies are eager to sign up new customers but not careful to qualify them, and certainly not in a hurry to correct mistakes. If I could find a truly good company, I'd switch in a heatbeat!<BR/>Good luck!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2634969979683449053.post-17751625864834234542008-02-02T22:28:00.000-05:002008-02-02T22:28:00.000-05:00Too true, Angela. I'd drop cell phone service alto...Too true, Angela. I'd drop cell phone service altogether, but I use it a lot--I drive so much and I work an hour away from home so the phone has become essential. What makes me so unhappy is that I've been a customer so long, and promoted this company to others. But since Sprint took it over, the service has been in the toilet--the people I've talked to have been amazingly rude. Hard to understand when people have many other choices.Granny Suehttps://www.blogger.com/profile/01129064020727041161noreply@blogger.comtag:blogger.com,1999:blog-2634969979683449053.post-73774117633030213992008-02-02T16:18:00.000-05:002008-02-02T16:18:00.000-05:00Oh Granny Sue! I had to write as soon as I read t...Oh Granny Sue! I had to write as soon as I read this one! My friend Adona also had Nextel/Sprint and chose to discontinue her service. She made the call but the clerk told her to call back on a specific date to cancel. She missed the date and they told her she would have to wait more time until for another specific date! I couldn't believe it! Next time she called on the specific date and cancelled. Well according to them she cancelled four hours too early on that date and has been charged nearly $500 in cancellation fees!!! Here in Louisiana we have a newspaper columnist who fights for consumers. I am sending Adona's story to them with all the particulars. I cannot believe the nonsense you've both had to contend with through this company! I bet there are numerous other stories as well. The sore spot to all of this is she went into hospital for almost two months for open heart surgery and the bill has been referred to a collection agency! What I know about company's like this is they always get theirs--mark my words.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2634969979683449053.post-85791124102655860532008-01-31T21:11:00.000-05:002008-01-31T21:11:00.000-05:00Ouch, you would not think that 78.00 bucks would b...Ouch, you would not think that 78.00 bucks would be worth the negative publicity and the fact that you will never do business with them again. Sounds like me and my cable company, ut I don't need to get into that....<BR/><BR/>ChickAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-2634969979683449053.post-32453350152529225992008-01-31T18:30:00.000-05:002008-01-31T18:30:00.000-05:00You go, girl. Customer service in this country is ...You go, girl. Customer service in this country is a joke with most companies. Get the district, regional and national reps names and let them know. Let them also know they are now on a heavily read blog. It might help.BYRSTNhttps://www.blogger.com/profile/11482337699671128810noreply@blogger.com