This is something I've experienced several times, and recently it happened again. I was buying a few items at a local store and when the cashier said the amount, it didn't sound right. I had a 4.00 item, bottle of water and a pack of cookies. By my reckoning it should have been about 6.00 total, but the cashier said "seven dollars and three cents please."
I asked her what I was paying for, because my items didn't come to that much. She said, "Yes, you've got yada yada yada and it's seven dollars and three cents." So I took each item and asked the price. She finally realized it wasn't right, and said, "Oh (insert little giggle here), I guess you don't want to pay for my daughter's Slurpee, huh?" Her teenaged daughter, standing close by, looked mortified.
Now folks, maybe this was an innocent mistake. But it's happened to me too many times, almost always in convenience stores. Often when I pay with a debit card, I don't necessarily look closely at the items on the receipt, just at the total.
I know convenience store and fast food places can be very hectic places to work, and people make mistakes. It's bound to happen. But this particular mistake happens too often for me to think it's always accidental. Candy bar? Ring it up and let the next customer pay for it? Coke? Let the distracted guy with the debit card pay for it. It makes me wonder how often I've been hit and not noticed the overcharge.
So how often do you just hand over money, or sign a receipt, without really checking your items against what you paid? I am wondering if this is just something that happens to me, or if it is more widespread. Since my incidents are not always local, I think it must be a little trick that is pulled fairly often in many places.
What's your experience? Has this ever happened to you?