Wednesday, September 3, 2008

A Professional Touch by WVU-P : Problem Solved

Yesterday evening I opened my email to find a personal, professional apology from Mr. Anthony Underwood regarding the poor service I received from a college employee in the financial aid department at West Virginia University at Parkersburg.

In response to Mr. Underwood's email, and in the spirit of fairness, I am removing both blog posts about the issue from my blog. I look forward to a continuation of the friendly, supportive relationship I have had with this school since 1987.

To those of you who wrote to me both on-and 0ff-line, thank you for listening. I am very glad this was resolved, and I am also glad to have become acquainted with Mr. Underwood. He is a good ambassador for WVUP.

1 comment:

mary said...

Excellent!! I'm so glad they responded.

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