Yesterday evening I opened my email to find a personal, professional apology from Mr. Anthony Underwood regarding the poor service I received from a college employee in the financial aid department at West Virginia University at Parkersburg.
In response to Mr. Underwood's email, and in the spirit of fairness, I am removing both blog posts about the issue from my blog. I look forward to a continuation of the friendly, supportive relationship I have had with this school since 1987.
To those of you who wrote to me both on-and 0ff-line, thank you for listening. I am very glad this was resolved, and I am also glad to have become acquainted with Mr. Underwood. He is a good ambassador for WVUP.
Excellent!! I'm so glad they responded.
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